Support at Phalanx Biotech

Support

Gene & Probe Information
-	Gene lists, regularly updated annotation files, sequences and GAL files for our microarrays are all available for download in text, Excel format, and searchable through our online utility.
	Gene & Probe Search Utility Whole Genome Gene & Probe Lists miRNA Gene & Probe Lists

Data Sheets
-	Downloadable files summarizing each of our products and service offerings.
	Human OneArray® 中文/English Mouse OneArray® 中文/English Yeast OneArray® 中文/English miRNA OneArray and Service 中文 Hybridization Services 中文/English OneArray Analysis Consulting Services 中文/English OneArray Studio Analysis Software 中文/English

Tech Notes
-	Brief technical papers that compare Phalanx Biotech OneArray® to other commercially available arrays.
	OneArray® Performance OneArray® Probe Design MAUI System Compatibility

Experimental Controls

A description of the experimental control probes for OneArray® microarrays, and instructions of how to extract control data from your dataset.

Control data analysis utility

Microarray User Guides
-	The official protocol for using our whole genome and miRNA microarrays.
	Human OneArray® User Guide v5.1 Human OneArray® User Guide v4.3 Mouse OneArray® User Guide Yeast OneArray® User Guide miRNA OneArray® User Guide

Hybridization Chamber Guides
-	The protocol for using our hybridization chambers with OneArray microarrays.
	OneArray® Full Length Chamber Guide OneArray® Double Chamber Guide

Probe Mapping Tutorials
-	Tutorials describing how to use the UCSC Genome Browser and the Mediante websites to map OneArray® probes.
	Probe alignment with Mediante Creating custom tracks in the UCSC browser

OneArray Studio Tutorials
-	Quick start and in-depth tutorials exploring all the features of OneArray Studio, our microarray data analysis package.
	OneArray Studio Tutorials

Troubleshooting Guide
-	Diagnosing and avoiding common problems with microarray experiments.
	Troubleshooting Guide

Frequently Asked Questions
-	About Human and Mouse OneArray® microarray products and services.
	FAQs - Frequently Asked Questions

Sample Reports
-	Examples of our service report format and service data output format.
	Sample Service Report Sample Analysis Output

Other Links
-	Find out where to get more information about bioinformatics, microarray instrumentation and reagents.
	Microarray Community

SPOT eNewsletter Archives
-	Catch up on SPOT, PBG’s guide to getting the most out of your microarray experiments.
	May 2008 March 2008 February 2008 January 2008 December 2007 November 2007

Contact Information

If you have any questions, concerns, or suggestions, please feel free to contact our TW office:

6F., No.6, Keji 5th Rd., Hsinchu Science Park,
Hsinchu City 30078, Taiwan(R.O.C.)
Tel : 886-3-5781168
Fax : 886-3-5785099